RingCentral for Microsoft Teams

Make calls with this easy to use dialer and manage your meetings directly from your messages or with quick bot commands.

RingCentral embedded dialer integration for Microsoft Teams

What's new? Playback voicemails, call back a number and delete voicemails without disrupting your workflows in Microsoft Teams. Features available to all users, including RingCentral Video Pro

1. Start a meeting

2. Schedule a meeting with an automatically generated or customized password

3. Join meetings from automatically posted meetings cards

4. Support for the following bot commands:

5. "Meet": Start a meeting

6. "Help": Opens the RingCentral menu for assistance

Upgrade to RingCentral MVP to gain access to the full performance of Microsoft Teams features listed below. Features available only to RingCentral MVP customers

1. Make calls: Dial any phone number, extension, and RingCentral or Microsoft contact through the RingCentral dial-pad. Beta feature.

2. Call history: View call history including missed, received, and outbound calls and delete or call back contacts from this view. Beta feature.

3. Voicemails: Simplify your workflows with quick shortcuts to voicemail messages. Beta feature.

4. Contact cards: Access merged RingCentral and Microsoft Teams contacts and quickly connect via phone or email from a single view. Beta feature.

5. Meet: Start a video meeting

6. Manage meetings: Schedule a video meeting in the Teams calendar with an auto-generated or customized password.

7. Join meetings: In-chat meeting cards and global dial-in numbers allows team members to connect in seconds.

8. Send faxes and SMS messages: Make Teams a comprehensive communications platform with integrated fax and SMS message capabilities.

9. Support for the following bot commands:

10. "Meet": Start a video meeting

11. "Help": Brings back the RingCentral Bot menu

12. "Login": Login to RingCentral

13. "Logout": Logout of RingCentral

Using Microsoft Teams on the web? Check out the Chrome extension. System requirements

1. Supports Microsoft Teams desktop, web, and mobile apps.

2. Available for all RingCentral MVP™ subscriptions, with a more limited feature set available to RingCentral Video Pro users

3. Requires the RingCentral app to make calls.

4. An active Microsoft Office 365 account is required.

5. Windows 7 and above or Mac OS X 10.10 (or later) is required.

Source-Ringcentral

• Admin guide

• User guide

• Data sheet

• Release notes

• Google Chrome extension

• Solution brief