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QuikBox Solutions, Inc. 2019

Connect.

Listen.

Control. 

That's Remote Access.

 

Connect to what matters

Reach your files, projects, and pictures, from anywhere you're located and use your desktop as if you were right in front of it!

 

With the QuikBox, do it with the peace of mind that no files or connections are through public cloud servers.

Key Features

 

Connect to what matters

Reach your files, projects, and pictures, from anywhere you're located and use your desktop as if you were right in front of it!

 

With the QuikBox, do it with the peace of mind that no files or connections are through public cloud servers.

Remote Connect

Remote Site Window Tour

 

Remote Control

  • Remote to computers from anywhere to deal with any service call.

  • Collaborate with other technicians while working on a single session simultaneously

  • Multiple session support allows technicians to work on multiple sessions simultaneously.

  • Log on or off the system and RDC maintains the connection.

  • Reboot and reconnect to machines afterwards through RDC

Session Management

  • Multiple invitation methods e.g. email, session codes and publicly visible sessions can be created. 

  • Remotely upgrade unattended clients, install and uninstall clients at any time.

  • Transfer sessions from one technician to another

  • Add notes to sessions for organization compliance or billing.

  • Broadcast chat messages from the web UI to individual or group machines.

  • Screen preview from the web UI to see if a machine is being used before connection.

In-Session

  • Send ‘Ctrl +Alt+Del’ to a client’s machine.

  • Take screenshots instantly which are later saved automatically.

  • Screen recordings are saved in .avi format

  • Screen blanking enables technicians to work without customers looking on.

  • Reboot and reconnect to a machine automatically. It can be either a normal boot or a safe boot.

  • Transfer files and folders with menu options. Drag and drop file quickly and simply.

  • Reverse screen share to allow the customer to view your desktop.

  • Get access to a toolbox that lets you run your favorite tools on the other machine with a single click.

  • Adjust screen quality from true color to black and white to preserve bandwidth.

  • Work in full-screen mode and use the entire desktop to see the customer’s machine.

  • View multiple monitors easily while allowing technicians to see every monitor on the remote machine.

  • Zoom in and out to the size that works for your vision

  • Block the customer from controlling the machine while you are working.

Remote Meetings

  • Remote Connect gives you the option to brand with your logo and icons, and work in the language of your choice.

  • Transfer files and folders to your participants through copy/paste or drag & drop functionality

  • Group sessions and restrict access to certain roles

  • Cross-Platform Compatibility with Windows, Mac, Linux, IOS, and Android, and is compatible with Firefox, Chrome, Safari, and more.

  • Shared Toolbox easily accessible from one location, with executable and script files ready to upload.

Security

  • An on-premise hosting puts you in control of your Remote Desktop Access Solution.

  • Provide top notch security control using Role-Based Security.

  • Use granular permissions to micro-manage user security.

  • Set prompt to customers to request consent to take control of their machines.

  • Every session has a 256-bit AES encryption which provides a secure way to package and ship data.

  • Get a server-based video recordings of all sessions.

  • Generate and customize the length of session codes for improves security.

  • Integrate Remote Desktop Access with Active Directory to fit into your enterprise security model.

  • Use two -factor authentication to provide an additional level of authentication. Another easy-to-implement authentication alternative is Forms Authentication.

  • Enable SSL for the web application to add an additional layer of security.

  • Password reset is available for users via the web UI.

  • Generate reports from easily interpreted SQLite database.

  • Lock on exit returns a machine to the lock screen upon exiting a session.

Administration

  • Edit user settings, views and layouts quickly in a single location.

  • Customize the application in Studio to meets the exact needs of your organization.

  • Create custom modules in Module Builder.