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How to Fix Printer in Error State on Windows 10

Getting Windows 10 printer problem, the printer is in an error state, unable to print documents or unable to connect to the printer? Here every possible solution to fix the Printer in Error State or Offline on Windows 10. After the Recent windows 10 20H2 update or Install the latest updates, several windows users report connected printers stopped working or getting Printer in Error State problem. Also uninstalling and reinstalling the device doesn’t seem to work for them.


Printer in Error State Windows 10

The printer in error state problem on windows 10 is an error usually displayed when the printer is jammed, low in paper or ink, the cover is open, or the printer is not connected properly etc. Here some applicable solutions to fix this error.

Check connected properly and Restart the printer

First, check your printer for a physical problem, which may cause “printer in error state problem in Windows 10. Check whether the connection between your printer and computer functions normally. Ensure your devices connect to each other properly, try with a Different USB port and the network (either wireless or Bluetooth) or cable you use for the connection has no problem.

  1. Turn off the printer and check for paper jam then close all trays properly. If it has a paper jam slowly remove it.

  2. Check if the printer is low on ink, refill it if it is.

  3. If you are using WiFi printer, turn on the WiFi of the printer and the modem router.

Run Printer Troubleshooter

Windows 10 has a built-in printer troubleshooting tool that automatically detects and fixes problems installing and connecting to a printer.

  1. Press Windows + I to open the Settings app,

  2. Click on Update & security then troubleshoot,

  3. Then Select printer click run the troubleshooter,

  4. Let the troubleshooter detect and fix the problems prevent the printer from work properly.

  5. Restart Windows Once the troubleshooter complete the process and check if this helps.


Check Print spooler service running

  1. Press Windows +R type services.msc in the box and press enter.

  2. This will open the Windows service console,

  3. Now locate services called Print Spooler, make sure the services are started and set to Automatic.

  4. To set the service to automatic, right-click on the service and click automatic.

  5. Click Apply and then click ok.

Print spooler service

Tweak on Device Manager

  1. Press Windows + R keys together, type devmgmt.msc and click ok.

  2. This will open the Device manager and list all installed drivers.

  3. Click on the View menu and then select “Show hidden devices” option from the drop-down menu.

Show Hidden Devices on Device manager
  1. Next, expand the Ports (COM & LPT) category.

  2. Right-click on the Printer Port, then select the Properties option.

printer in error state windows 10

Now On the Printer Port (LPT1) Properties dialog box, go to the Port Settings tab and then select the option “Use any interrupt assigned to the port” and then check the “Enable legacy Plug and Play detection” box.

fix windows 10 printer in error state

That’s all After the click on the OK button to save the changes and then close Device Manager. Restart your computer and printer to get a fresh start and try to take a printout. Hope this time you should print out any document without experiencing the Windows 10 Printer in an error state issue.

Reinstall Printer’s Drivers

If you are still experiencing the same Printer in error state problem while taking printouts? Then try updating or reinstalling the printer’s drivers on your system. To do this open Device manager by following below.

  1. Press Windows101tricks + R, type devmgmt.msc and hit the enter key.

  2. On the Device Manager, expand Printers and then find your printer on the list.

  3. Now, right-click on the printer driver and then select the Uninstall device option from the context menu.

uninstall printer on Device manager

When warning pop-up will appear “You are about to uninstall this device from your system. “ Checkmark on delete the driver software for this device and click on the Uninstall button to proceed. Once the printer drivers are uninstalled, restart your system. After the reboot, Windows 10 PC will automatically attempt to install the printer drivers.

Download latest driver from manufacturer website

Or Visit the manufacturer’s website and manually download the latest versions of printer drivers for your Windows 10 PC.

Then install the printer driver, run the setup.exe and follow on-screen instructions. Installing updated printer drivers manually might help you fix the printer in error state Windows 10 printer problem and many similar printer issues.

If you have tried the methods above and the error persists, you may need to contact your printer’s manufacturer. They can help you find out the cause of the problem, and have your printer repaired or replaced.


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